Live / Mobile
55cm collects only what it needs to run your account, process transactions through bKash and Bank Transfer, and keep your session secure. Access to this platform and the protections described here depend on your local law and eligible regions.
When you open an account on 55cm, we collect the information you submit during registration — your name, contact details and preferred payment method. If you use bKash or Bank Transfer to fund your wallet, transaction references are recorded to match your deposit or withdrawal to your account ledger. We do not sell your personal data to third parties for marketing. Data we hold is used only to operate your account, respond to support requests and meet obligations that apply to our platform under applicable law. We retain account records for as long as your account remains active and for a period thereafter as required by the jurisdiction in which we operate. If you close your account, you may request confirmation of what we hold and ask us to delete records where no legal obligation requires us to keep them. Cookies are used on the site to maintain your session state and remember your login preference across visits — you can manage cookie behaviour through your browser settings at any time. Any third-party payment processor handling a bKash or Bank Transfer transaction operates under its own privacy terms, which we encourage you to review separately. The availability of these protections depends on your local law and the eligible regions where this platform operates.
This policy covers data collected when you register, log in or update your account details on 55cm. It applies to the credentials, contact information and session records we hold against your profile from the moment an account is created.
Deposit and withdrawal records made through bKash or Bank Transfer fall within this policy. We log the reference, amount and timestamp to match each transaction to your wallet. The payment provider's own terms govern data held on their side.
Browsing behaviour on 55cm — pages visited, session length, device type — is collected in aggregate to understand how the platform is used. This data does not identify you individually and is reviewed only at a site-level to improve navigation and layout.
Links to external services, game studio content from providers such as JDB, CQ9 or Spadegaming, and any off-platform support tools operate under their own privacy terms. This policy does not extend to data those services collect independently.
Your account is the starting point for most of the rights described here. You can log in at any time to review the personal details we hold on file, check the contact address linked to your account and see the payment methods recorded in your wallet — including any bKash or Bank Transfer entries. If something is out of date or wrong, the account settings page lets you update contact information directly without contacting support. For changes that affect your identity record, or if you want to request a copy of the data we hold on you, reaching out to the support team is the right path. We aim to respond to data requests through the channels listed on our published contact page. If you want your account closed and your personal records removed where permitted by applicable law, that request can be raised through the same support route. Your rights under this policy apply where local law and eligible regions allow them.
Log into your account and open the profile section to see the personal details, contact information and payment methods currently held against your account. No support request is needed for routine record checks.
Update your contact address or other editable fields directly from account settings. For identity-level corrections that cannot be self-served, contact the support team with the relevant details and we will process the change.
If you want to know exactly what personal data we hold, or if you have a question about how a specific piece of information is used, send your query through the support contact routes listed on our published contact page.
Account closure requests, including any associated data deletion where permitted by applicable law and jurisdiction, are handled through the support team. We will confirm receipt and let you know what records must be retained under legal obligations.
The live chat option on 55cm connects you directly to the support team. Use it to ask about your data, request a record review or flag a concern about how your information is being handled.
For written data requests — including requests to review, correct or delete personal records — email support is available through the contact address published on the site. Keep a copy of your request reference for follow-up.
The account help section in your signed-in dashboard covers common data and privacy questions, including steps to update your bKash or Bank Transfer details, review session history and manage cookie preferences.
Data discipline is part of how 55cm operates, not an afterthought. Account passwords are stored in hashed form and never held in plain text. Session tokens are invalidated when you log out or when a session period expires, so an idle browser window does not keep your account accessible indefinitely. bKash and Bank Transfer records are held in your wallet history and matched against transaction references — we do not retain your full payment credentials after a transaction is processed. Cookies that track your login state are scoped to this domain only and expire when you close the browser session, unless you choose to remain logged in. If you want to review, correct or remove personal data we hold, the support routes listed on this page are the published path to do that.
Account passwords are hashed at the point of creation and never stored or transmitted in plain text. If you suspect your credentials have been exposed, update your password from account settings and contact the support team immediately.
Session tokens expire on logout and after a period of inactivity. Closing the browser ends your active session. You can review which devices have accessed your account in the session history section of your profile.
We keep account and transaction records for as long as required by applicable law or while your account remains open. After closure, records not subject to a legal retention requirement can be deleted on request through the support contact route.
Site cookies maintain your login preference and session state. Adjust cookie permissions through your browser settings or the cookie preference prompt shown on your first visit. Functional cookies required for account login cannot be disabled without affecting access.
Below are the questions we hear most often about how 55cm handles personal data, account records and your choices under this privacy policy.
We collect your name, contact details and the payment method you register — such as a bKash number or Bank Transfer account reference. We also log your login activity and session records to maintain account security. We collect only what is needed to operate your account.
We do not sell your data to third parties for marketing. Payment processors handling bKash or Bank Transfer transactions receive only the reference data required to complete that transaction. Game content providers such as JDB or CQ9 do not receive your personal account data.
Log in and open the profile or account settings section. Most contact details can be updated there directly. For identity-level corrections or a full record summary, contact the support team through live chat or the email address on our contact page.
Records are retained for as long as required under applicable law in the eligible regions where we operate. Once that obligation period ends, personal data not subject to a legal hold can be deleted on request. Contact the support team to initiate a deletion request after account closure.
Yes, where permitted by your local law and our applicable legal obligations. Submit the request through the support contact route — live chat or email. We will confirm what records we hold and advise which can be removed and which must be kept under legal requirements.
Cookies on this site maintain your session state and login preference. You can manage or disable non-essential cookies through your browser settings. Functional cookies that keep you logged in are required for account access and cannot be switched off without affecting how the site works for you.